How to integrate RingCentral with an NSER.AI phone number

  1. Access your RingCentral account: Sign in to your RingCentral online account

  2. Navigate to settings: User account: Click "Settings" in the top menu

  3. Admin account: Select a user from the "Users with Extensions" list, then open the "Call handling" section

  4. Choose your desired call rule: Select the specific call rule you want to modify, such as "Conditional Forwarding" or "After Hours"

  5. Enable call redirection: Toggle on the "Call Redirection" feature.

  6. Select the forwarding destination: Choose where you want incoming calls to be redirected.

  7. Select a phone number: You can forward calls to your 10 digit NSER.Ai number

  8. Edit incoming call information: Click Edit below Incoming Call Information

  9. Set incoming number displayed to me: Set the Incoming number displayed to me option to Incoming Caller ID

  10. Click "Save" to finalize your call forwarding settings.


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